Terms & Conditions

Welcome to Hotel Mangla Inn. These Terms & Conditions apply to reservations, stays, enquiries and use of our website. By making a reservation, submitting an enquiry or staying at Hotel Mangla Inn, you agree to the terms outlined below.

1. Reservations & Booking Confirmation

A reservation is considered confirmed only after Hotel Mangla Inn has accepted the booking and, where applicable, received the required advance payment or payment authorization.

Guests are responsible for providing accurate information while making a reservation, including name, contact details, number of guests and stay dates.

Room availability, rates, offers and inclusions are subject to availability at the time of booking.

2. Room Rates

Room rates displayed on our website or communicated by Hotel Mangla Inn may vary depending on:

  • Room category
  • Travel dates
  • Number of guests
  • Availability
  • Seasonal demand
  • Applicable offers or promotions

Taxes and other applicable government charges may be added to the room tariff as required by law.

3. Check-In & Check-Out

Check-in and check-out timings will be as stated in your booking confirmation or communicated by Hotel Mangla Inn.

Early check-in and late check-out are subject to availability and may involve additional charges.

Guests are requested to confirm any special timing requirements with the hotel in advance.

4. Identification Requirements

All guests may be required to present a valid government-issued photo identification at the time of check-in.

Foreign nationals may be required to provide a valid passport, visa and other documents required under applicable Indian regulations.

Hotel Mangla Inn reserves the right to refuse accommodation if valid identification is not provided.

5. Guest Occupancy

Only the number of guests declared and permitted under the room booking may stay in the room.

Additional guests may be allowed subject to:

  • Room capacity
  • Availability
  • Applicable charges
  • Hotel approval

Children and additional guest policies may vary according to the selected room category and booking terms.

6. Payment

Payment may be collected:

  • In advance
  • At the time of check-in
  • At check-out
  • Through an authorized online booking platform

depending on the booking method and applicable rate plan.

Guests are responsible for paying all room charges, taxes, additional services and other expenses incurred during their stay.

7. Cancellation, Modification & No-Show

Cancellation and modification conditions may vary according to the booking source, room rate and promotional offer.

Guests should review the cancellation terms provided at the time of reservation.

In case of a no-show, late cancellation or early departure, applicable charges may be retained or charged according to the confirmed booking conditions.

Bookings made through third-party websites or travel platforms may be subject to the cancellation policies of those platforms.

8. Non-Smoking Policy

Smoking is permitted only where specifically allowed by Hotel Mangla Inn.

Guests must comply with the smoking policy applicable to their room and hotel premises.

Additional cleaning or damage charges may apply if smoking occurs in a designated non-smoking room.

9. Guest Conduct

Guests are expected to behave respectfully toward hotel staff, other guests and hotel property.

The following activities are prohibited:

  • Illegal activities
  • Excessive noise or disturbance
  • Damage to hotel property
  • Harassment or abusive behaviour
  • Possession of prohibited or illegal substances
  • Activities that may compromise the safety or comfort of others

Hotel Mangla Inn reserves the right to ask a guest to leave the premises if these conditions are violated.

10. Damage to Hotel Property

Guests are responsible for any loss or damage caused to hotel property, fixtures, furnishings, equipment or amenities during their stay where such damage results from misuse, negligence or intentional conduct.

Reasonable repair, replacement or cleaning charges may be applied where necessary.

11. Personal Belongings

Guests are responsible for safeguarding their personal belongings, valuables, documents, jewellery, cash and electronic devices.

Hotel Mangla Inn will take reasonable care in assisting guests but cannot accept responsibility for loss, theft or damage to personal belongings except where liability cannot legally be excluded.

Guests should immediately report any lost property to hotel management.

12. Hotel Facilities & Amenities

Facilities and amenities may be temporarily unavailable due to:

  • Maintenance
  • Repairs
  • Safety requirements
  • Technical issues
  • Government restrictions
  • Circumstances beyond the hotel’s reasonable control

Hotel Mangla Inn will make reasonable efforts to minimize inconvenience but cannot guarantee uninterrupted availability of every facility.

13. Housekeeping & Room Access

Hotel staff may access guest rooms for legitimate purposes including:

  • Housekeeping
  • Maintenance
  • Safety inspections
  • Emergency situations
  • Guest-requested services

Guests may request housekeeping preferences, subject to operational requirements.

14. Visitors

Visitors to guest rooms or hotel premises may be subject to hotel security procedures and identification requirements.

Hotel Mangla Inn may restrict visitor access for safety, security or operational reasons.

15. Parking

Parking, where available, is subject to space availability.

Guests remain responsible for their vehicles and personal belongings kept inside vehicles.

Hotel Mangla Inn is not responsible for damage, theft or loss involving vehicles except where liability arises under applicable law.

16. Wi-Fi & Internet Services

Internet access may be provided as a guest convenience.

Speed and availability may vary because of technical, network or service-provider conditions.

Guests must not use hotel internet services for unlawful activities or activities that may compromise network security.

17. Third-Party Services

Hotel Mangla Inn may assist guests with services provided by independent third parties, such as transportation, sightseeing or other travel-related services.

Such services are provided by the respective third-party providers, and their own terms and conditions may apply.

Hotel Mangla Inn is not responsible for acts, omissions, delays or service failures of independent third-party providers, except where required under applicable law.

18. Website Information

Hotel Mangla Inn makes reasonable efforts to keep information on its website accurate and current.

However:

  • Photographs may be representative
  • Room appearance may vary slightly
  • Prices and availability may change
  • Facilities may be updated from time to time

Guests should confirm important booking information before completing a reservation.

19. Offers & Promotions

Special offers and promotional rates may be subject to separate conditions, including:

  • Specific booking dates
  • Stay periods
  • Minimum stay requirements
  • Limited availability
  • Non-refundable payment conditions

Offers cannot be combined unless specifically stated.

20. Force Majeure

Hotel Mangla Inn shall not be responsible for delays, cancellations or inability to provide services caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, government restrictions, strikes, public emergencies, utility failures or other unforeseen events.

21. Privacy

Personal information collected through reservations, enquiries and website use will be handled in accordance with the Hotel Mangla Inn Privacy Policy and applicable legal requirements.

22. Limitation of Liability

Hotel Mangla Inn will take reasonable care to provide a safe and comfortable stay.

To the extent permitted by applicable law, Hotel Mangla Inn shall not be liable for indirect or consequential loss arising from circumstances beyond its reasonable control.

Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded.

23. Changes to Terms & Conditions

Hotel Mangla Inn may revise these Terms & Conditions from time to time to reflect changes in hotel operations, services or applicable requirements.

The latest version will be published on the hotel website.

24. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute relating to a booking, stay or use of the Hotel Mangla Inn website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

25. Contact Us

For questions regarding reservations, hotel policies or these Terms & Conditions, please contact Hotel Mangla Inn through the contact information available on our website.